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NEBOSH Introduction to Incident Investigation

Gain practical skills to investigate incidents and identify root causes — helping to prevent recurrence and improve workplace safety

black gradient.png

NEBOSH Introduction to Incident Investigation

Gain practical skills to investigate incidents and identify root causes — helping to prevent recurrence and improve workplace safety

Understand the Value – Why This Course Matters

The NEBOSH Incident Investigation course equips learners with the confidence and practical tools to carry out effective investigations. Participants will gain essential skills for gathering evidence, interviewing witnesses, analyzing root causes, and developing actionable prevention plans.


Organizations benefit by developing in-house expertise, reducing repeat incidents, and strengthening their safety culture through a best-practice approach to investigations and root cause analysis.

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    • Supervisors and Managers

    • HSE Officers and Coordinators

    • Union and Safety Representatives

    • Anyone responsible for investigating workplace incidents

  • What You Will Learn

    1. Key incident terminology and why investigate incidents

    • Key terminology used in incident investigation

    • The types of injuries likely to be encountered in the workplace

    • The moral, legal and financial reasons and H&S MS requirements for investigating incidents and near misses

    2. Human and organzational factors

    • What human factors are

    • How individual, job-related, and organizational elements contribute to workplace incidents

    3. Investigating incidents

    • Pre-investigation actions, forming an investigation team, determining the level of investigation

    • Gathering information (gathering physical, verbal and written evidence, using effective strategies of interviewing witnesses, overcoming barriers to good interviews: reluctant witnesses, blame culture and psychological biases in an interview process)

    • Analyzing information (learning how to build a chronological timeline and to use several root cause analysis techniques: the 5 Whys, Cause Tree, Ishikawa Fishbone Diagram, SCAT, and Barrier / Bowtie Analysis) 

    • Developing effective risk control measures aimed at eliminating identified incident causes and preventing recurrences

    • Developing an action plan

    • Learning from incidents

    • Independently investigate incidents

    • Gather evidence including conducting witness interviews

    • Identify immediate and root causes and produce an action plan to prevent a recurrence of an incident

    • Contribute to team investigations for large scale incidents

  • Online Course (for individual learners):

    Join from anywhere in the world and start learning right away! 

    Enjoy 16 hours of flexible, self-paced study, 3 months of access, and unlimited support from our expert instructors.


    In-Company Training (for corporate groups):

    Take a deep dive into H&S with our expert-led, 2-day intensive program — delivered right at your workplace or live via Zoom. Your team will gain first-hand insights from seasoned professionals with real-world experience, making this an immersive, high-impact learning experience tailored to your operations.

  • English

  • At the end of the course, you’ll complete a practical assessment. This includes:

    • Reviewing a set of incident evidence

    • Evaluating two video-recorded witness interviews

    • Determining incident causes and producing a clear action plan to help prevent recurrence


    • October 9, 2026

    • December 11, 2026

    • February 12, 2027

    • April 9, 2027

    • July 9, 2027

    • October 8, 2027

    • December 10, 2027


    Important: Purchasing the course does not automatically make you eligible for the next advertised exam date. To be registered for a NEBOSH exam, you must complete all required course elements and assignments before the registration cut-off date for that exam. If you enrol too close to an exam date to meet this requirement, you will be registered for a later exam.

  • Upon successful completion, you will receive the NEBOSH Incident Investigation Certificate, issued directly by NEBOSH UK. This international qualification reflects best practices and is recognized by employers worldwide.

  • Absolutely. Both the face-to-face and online versions of this course are designed around active learning and practical application. Activities reflect real workplace incidents and investigation challenges, helping participants connect the course content to situations they may encounter in their own organizations.


    The face-to-face course includes:

    • Facilitated group discussions

    • Breakout team exercises

    • Realistic incident scenarios and case studies

    • Analysis of real workplace incidents

    • Video examples

    • Evidence-gathering and causal-analysis exercises

    • Decision-making and problem-solving activities

    • Opportunities to practise incident investigation and root cause analysis skills

    Activities are never included simply for the sake of interaction. Each one has a clear learning purpose: to help participants understand the investigation process, examine evidence, identify immediate and underlying causes, determine root causes, and develop effective corrective actions.


    The online course includes:

    • Realistic workplace incident scenarios and case studies

    • Video examples

    • Interactive knowledge checks and quizzes

    • Practical incident investigation and root cause analysis assignments

    • Evidence analysis and decision-making activities

    • Self-assessments and reflection activities

    • Downloadable investigation tools, templates, and checklists

    Although the online course is self-paced, participants are not left to learn from an automated system alone. Knowledge checks provide immediate results, while practical assignments are reviewed by real instructors who are experienced safety professionals. Participants receive personalized feedback to help them strengthen their analysis, recognize where they are doing well, and understand how they can improve.

  • There are no formal prerequisites. However, a basic understanding of workplace health and safety is helpful. For non-native English speakers, we recommend a minimum of IELTS 6.0, TOEFL iBT 60, or CLB Level 7 to ensure you can fully engage with the content and complete the assessment confidently.


    For the online course and final examination, basic computer skills and reliable internet access are required. Microsoft Word or another program capable of opening and editing Word documents will also be needed to complete course assignments.

Ganiu O.

Food Production Team Leader

“I have learned a great deal about the factors (I, U, R) that lead and contribute to accidents at work and the step-by-step procedure/guideline that could help in preventing or mitigating these factors by learning from near misses, incidents and investigations.”

Luvungo N.

Fire Safety Inspector, Housing Sector

“Fantastic course.”

Elke M.

HSE Business Partner, Consulting Engineering and Design

“The course was well formatted and easy to follow with interesting and relevant content.”

Enroll Now

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